Shipping policy

Shipping Policy

Effective Date: July 11, 2026

Thank you for shopping with us! We are committed to providing a smooth and reliable shopping experience.

Order Processing

Orders are processed within 2–5 business days after payment is successfully received.

Orders are processed Monday through Friday, excluding weekends and U.S. holidays. During peak seasons or promotional events, processing times may be slightly longer.

Shipping

At this time, we only ship within the United States.

Estimated delivery time is 5–12 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery address. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 72 hours for tracking information to update after shipment.

Multiple Packages

Some orders may ship from different fulfillment centers. If you order multiple items, they may arrive in separate packages on different dates.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package must be reshipped.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at rubyrios315@yahoo.com. We will work with the shipping carrier and our fulfillment partner to resolve the issue as quickly as possible.